FREQUENTLY ASKED QUESTIONS


How often do you ship?

We know how excited you are to receive these purposeful goodies! We've got you covered and will ship all items the next business day via 2-3 day priority mail (exceptions being high traffic periods such as Black Friday and holidays - where it could take 3-5 business days to see your items ship).  

Do you accept returns?

We get it, a purchase doesn't always work out. If you receive your product from the marketplace and you are not completely in love, you have seven days to let us know and ship it back to us - if unopened and unused! Once we receive it, we will refund the amount you paid, minus shipping. :) 

Oh snap! I received my item(s) but it is damaged!

Don't sweat it! Shoot us an email at Meredith@changeco.us with a picture of the item within 48 hours of receiving it and we will make it right! :)   

Can I make a gift purchase?

Totally! Our marketplace is the one-stop shop for all of your socially conscious gifting needs! There, you'll find individual items and specially curated bundles. 

Do you ship outside of the US?

At the moment we only ship to the United States and Canada. Shipping to Canada ranges from $15 to $25 depending on the weight of the order. 

How do you choose a product?

We spend quite a bit of time researching each company/organization that we partner with. We only include products in your box that are of the highest quality and only feature companies that are making a profound change in the world.